RFQ + quote
When a request and an observable quote can be matched defensibly, request-to-quote timing becomes measurable.
RFQ INTELLIGENCE · SELLER SIDE
Your ERP knows what was processed. Your mailboxes know what was requested. Those sets are not necessarily identical. Palvexa measures the observable gap using only the sources you approve.
SEE THE MODEL ↓V1 takes one bounded RFQ workflow, observes requests and quotes visible in approved sources, and reconstructs only what the evidence supports. Everything else remains explicitly unknown.
When a request and an observable quote can be matched defensibly, request-to-quote timing becomes measurable.
Palvexa reports “no observable inbound origin.” It may have come from a portal, phone call, personal mailbox or another unconnected source. The system does not invent the origin.
This is an unresolved case and a potential leak to validate — never automatically a “lost” request. A no-bid, duplicate, handoff or off-email response may still explain it.
Timing is calculated only on the matched subset. Every readout should show what share of issued quotes is covered by timing metrics and how many quotes have no observable inbound origin.
Response-time metrics only when the necessary events are observable and matched correctly.
Requests without an observable quote are surfaced for validation instead of being labelled automatically.
An unconnected source creates a measured unknown. It does not disappear silently from the analysis.
Findings retain provenance so a manager can understand what evidence supports them.
V1 is not a new CRM, an ERP replacement or a daily employee application. It starts with the minimum approved Microsoft 365 sources and relevant attachments, then produces passive management visibility.
One precise workflow, a minimal approved mailbox set, a known observation window and explicit coverage rules.
Volume, matched-subset timing, open-case age, trends and observable anomalies without asking the team to adopt a new daily routine.
Facts, signals and hypotheses are separated clearly and paired with confidence instead of invented causality.
Palvexa is currently validating this model with parts distributors and suppliers, seller side, where RFQs recur and a sufficiently high share of issued quotes is observable through approved email sources.
Economically meaningful RFQs, recurring volume, multiple people or steps and imperfect management visibility.
Discovery measures where RFQs arrive and where quotes are issued before any coverage promise is made.
If many quotes bypass email through a portal, EDI or ERP, email-only V1 is not the right boundary or a second source must be justified.
A source or workflow is added because a measured unknown justifies it, not to pre-build a generic platform.
IS YOUR RFQ FLOW OBSERVABLE?
A few questions about RFQ channels, quote delivery and volume are enough to determine whether V1 can produce a credible readout.
Evaluate your RFQ flow